After installation, a pattern repeats in conversations with boards from different buildings, almost always the same observation, said in different ways.
"I thought it would be more work"
The most common expectation before installing is a long, bureaucratic process. In practice, it goes from site visit to activation without requiring more than authorizing the project.
"I didn't get a single complaint"
A recurring worry is friction among residents. Since consumption is individually metered via the app and the building pays nothing, that source of conflict barely shows up.
"We should have done this sooner"
By far the most repeated line after installation, usually tied to the realization that waiting brought no benefit at all.
The pattern, in short: a simpler process than expected, less friction than feared, and the recurring feeling that the decision should have come sooner.
Guilherme Aquino CamargoManaging Partner at PowerUp